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Have a question or need assistance? Fill out the form below, and one of our friendly consultants will reach out to you shortly to provide the information or support you need.

Frequently Asked Questions

Have questions about how we work? Here are quick answers to help you understand our process and services better.

We process most applications within a few hours once all documents are submitted. In many cases, you can receive your funds on the same day your loan is approved.

You’ll need a valid South African ID, your latest payslip, and a recent bank statement showing your income and expenses. This helps us verify your affordability and process your loan quickly.

Yes, you can — as long as you meet our affordability criteria. We assess each application individually to ensure your repayments remain manageable.

Repayments are made through a secure debit order from your account on the agreed dates. You’ll always know your repayment amount and schedule upfront — no hidden fees or surprises.

If you anticipate a delay, contact us as soon as possible. Our team will work with you to find a practical solution or adjust your payment plan where possible. We’re here to help, not to add pressure.

Get In Touch

Feel free to keep in touch with us.

Head Office

Grahamstown
South Africa

Email Support

info@smallpayloans.co.za
admin@smallpayloans.co.za

Let's Talk

Phone: +27 81 859 2849